We know people hate passwords...30% of people said they just have stopped using an account or service they were trying to log into... Imagine the shopping carts, memberships or accounts that have been abandoned because of password issues...

--Vasu Jakkal, Microsoft’s corporate vice president of security, compliance and identity

Sad to see Microsoft get away with offering up a security person to distort the real message that this change is not about security at all but rather about the scourge of financial depts everywhere that is the abandoned shopping cart. WaPo should have interviewed someone from MSFT's finance dept to get the actual thinking behind this change. In failing to do so they insult their readers.