I would start by checking if there's a relevant community to the thing I need help with, for instance there are already Samsung and Android communities, I guess there's one for Apple too, I would assume that for now you can make tech support posts in any of them.
If the thing you need help with is doesn't yet have a relevant community then posting in tech support communities like the one the other commenter linked might be your best bet.
Ikr? I was under the impression that Mayayo wasn't interested but he probably saw the potential even more so when other former reddit 3rd party apps are switching, potentially bringing a lot of users.
Whats bothering me the most about it is that Reddit is still a valuable source of information for so many things, can't get around a boss fight in a certain older videogame? Yep, there are about 10 threads about it on reddit from years ago.
The amount information on there is big enough that often times many of the top useful search results are in reddit, I hope Lemmy can fill the gap, at least partially but I'm aware that it could years and that's only if the fediverse picks up well enough.
This is the best app so far! One issue I'm having with it is that the keyboard covers the text box I'm typing in so it makes it difficult to see what I'm typing.
It frustrates me how many people, even ones close to mine are obsessed with this turd. It's gotten worse since he app converted to Islam, now he's the pious and innocent man and his critics are the hypocrites or whatever.
I would start by checking if there's a relevant community to the thing I need help with, for instance there are already Samsung and Android communities, I guess there's one for Apple too, I would assume that for now you can make tech support posts in any of them.
If the thing you need help with is doesn't yet have a relevant community then posting in tech support communities like the one the other commenter linked might be your best bet.