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Suicide hotline shares data with for profit company

Suicide hotline shares data with for-profit spinoff, raising ethical questions

The Crisis Text Line’s AI-driven chat service has gathered troves of data from its conversations with people suffering life’s toughest situations.

“These are people at their worst moments. Using that data to help other people is one thing, but commercializing it just seems like a real ethical line for a nonprofit to cross.”

Jennifer King, privacy and data policy fellow at Stanford University

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