A 988 operator, faced with a flood of calls, turns to AI to boost counselor skills
A 988 operator, faced with a flood of calls, turns to AI to boost counselor skills
www.statnews.com
A 988 operator, faced with a flood of calls, turns to AI to boost counselor skills
"Giving people the constant feedback that they need to improve is going to be the difference between people getting really good care, or potentially not getting good care and nobody realizing it."
TW: Some discussion of suicide
This actually looks like a pretty responsible use of AI in healthcare.
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