WhatsApp and the domestication of users
WhatsApp and the domestication of users
seirdy.one
WhatsApp and the domestication of users
WhatsApp's rise and recent PR efforts highlight a class of business models that I call "user domestication".
As Seirdy notes:
It just keeps getting more relevant. WhatsApp, GitHub, Twitter, Reddit…each disaster worse than the last. The companies in charge know that the users will just take it after having their autonomy taken first.